Privacy Policy
Privacy Policy
At Topes Auto Repair, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and the steps we take to keep it safe.
1. Information We Collect
We may collect the following personally identifiable information (PII) when you interact with our website, contact forms, or SMS (text messaging) service:
Your name
Phone number (mobile or landline)
Email address
Service address or location
Service Details
2. How We Use Your Information
We use your information to:
Respond to inquiries and requests
Schedule service appointments
Improve our customer experience
We do not sell, rent, or share your personal information with third parties for marketing or promotional purposes.
3. SMS Data Sharing Policy (Carrier Compliance)
In compliance with carrier and legal requirements:
No phone or mobile number information will be shared with third parties or affiliates for marketing/promotional purposes.
All categories listed above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Data Security
We follow industry best practices to protect your data. However, no system is 100% secure, and we encourage you to contact us immediately if you suspect unauthorized activity.
SMS Terms of Service
1. Program Name
Tope’s Auto Repair SMS Alerts
2. Program Description
By opting into our SMS program, you agree to receive messages related to:
Appointment confirmations and reminders
Service updates and scheduling
3. Message and Data Rates
Message and data rates may apply depending on your wireless plan. Check with your mobile carrier for details.
4. Message Frequency
Message frequency may vary depending on your interaction with us.
Typically, you can expect to receive 1–4 SMS messages per month, but it may increase depending on your project or service needs.5. Help and Opt-Out
To get help, reply HELP or email us at topesauto@yahoo.com
To opt out of SMS messages, reply STOP at any time. You will no longer receive text messages from us after that unless you re-subscribe.
6. Customer Care Contact
If you have questions or concerns, please email us at: topesauto@yahoo.com
7. Privacy Policy Reference
All information collected through our SMS program is governed by our full Privacy Policy above.